Refund Policy

Refund Policy

Introduction

Refunds will be provided for students upon written request for the cancellation of services within seven (7) business days of enrollment. Refunds are subject to a $100 cancellation fee. If students who are enrolled in courses and received support services within three (3) business days will be subject to a 25% cancellation fee not to exceed $300.00. There are no refund exceptions after 4-7 business days based on the Refund Policy indicated. Notice of cancellation must be made via e-mail to payments@howardscholars.org. A cancellation acknowledgement will be sent within 3 working days and fees refunded within 10 working days, subject to this Refund Policy.

Note that circumstances beyond the control of Howard Scholars Academy may necessitate substitutions, alterations or cancellations of services. Therefore, Howard Scholars Academy reserves the right to alter or modify the specifics of our services if necessary. Any substitutions or alterations will be communicated to our customers as soon as possible.

Where Howard Scholars Academy offers some non-tangible irrevocable services, we do not issue refunds once the purchase is finalized. As a customer, you are responsible for understanding this refund policy upon purchasing any product or services through our web site. However, we realize that exceptional circumstance can take place with regard to the character of the product or services we provide.

THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE FOLLOWING REASONS APPLY:

  • non-delivery of the product or service: such as, for example, due to some mailing issues you do not receive a delivery from us;
  • download issues: it may happen that you are having problems while downloading the product or receiving a service;
  • irreparable defects or grave difficulties with the product or service: although all the products and services are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to educateme@howardscholars.org for approval;
  • product or services not-as-described: a request based on this reason is satisfied on a case by case basis with Howard Scholars Academy reserving full discretion to make the determination whether a refund is appropriate.

Contact Us

Please note that Howard Scholars Academy is ready to provide you with timely and efficient professional assistance. We will attempt to find the best convenient solution for your query. Give us 24-48 hours for our team to get back to you on the problem.

Requests for a refund are accepted within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you are applying for a refund. Please make sure your request does not contradict our Terms of Service.

You may request assistance by sending email to educateme@howardscholars.org.

Payment Policy

Registration is not complete until full payment has been received. Payments not received within 10 business days before service begins will result in no services being provided. Payment may be made by Telecheck, Visa, MasterCard, or American Express at www.howardscholars.org. Please go to our Payment Center.

A processing fee of $35.00 will be charged for returned checks and the registration will be cancelled automatically until a negotiable instrument (acceptable form of payment such as money order or cashier's check) is received. Substitutions may be made at any time by contacting the educateme@howardscholars.org.

The Terms of Service and Privacy Policy are herein incorporated by reference.